What is Performance Management?

Performance management is the systematic process by which a Business Organisation involves its employees, as individuals and members of a group, in improving organisational effectiveness in the achievement of its business mission, values and goals.

Key areas involved in Effectively Managing Performance include:

• Planning - designing appropriate work processes and flows and setting expectations.
  
  
• Monitoring - looking at individual and team performance continuously or periodically.
  
  
• Developing - individual and team capacity to deliver performance against targets.
  
  
• Assessing - measuring performance in a consistent and well communicated manner, one designed to involve the employee and to embed ownership and two way honest communications.
  
  
• Rewarding - equitable and consistent processes which reward initiative, achievement and develop motivation and desire to achieve further.